Health & Dental

Welcome to your Health and Dental plan provided by your AMS!

Some Students May Experience a Black-Out Period at the start of the Fall Term

Some students may experience a black-out period during September and October as the insurer finalizes the enrolment data. If this happens to you, please check your SOLUS account to make sure that you were assessed the AMS Health and Dental fee.

If you have been assessed the fee, please hold on to all of your receipts and use the StudentCare mobile app to file your claims at the end of October.

The AMS Health and Dental Plans are negotiated yearly for you by your AMS Executive, coordinated by the Vice President of Operations. The plan is provided from StudentCare and offers extremely competitive benefits for all undergraduate students who are members of the AMS and have been assessed the Health and Dental Student Activity Fees. The coverage includes Health, Dental, Vision, and Travel benefits. Your AMS Health plan also provides you Virtual Health Care, a telemedicine service that virtually connects you with nurses and physicians from anywhere in Canada.

In addition, alongside your Health and Dental Plans, the AMS provides access to Console: Mental Health Resources. Console is a program for ALL AMS membership fee paying members, even IF you choose to opt out of the AMS Health Plans. It provides access to counselling, self-directed therapy, 24/7 crisis support, and other wellness resources on mobile or the web.

Since its inception, the Health and Dental Plans have saved its members millions of dollars and has helped thousands of students. As a full-time undergraduate student or MBA student at Queen’s University and a member of the AMS, you’re covered by the AMS Health and Dental Plans – unless you choose to opt-out with proof of enrollment in a comparable benefit plan.


Coverage costs and breakdown for 2022-2023

The full-year coverage costs and breakdown for 2022-2023 (Sept. 1, 2022 to Aug. 31, 2023):

  • Dental plan: $154.50
  • Dental plan admin fee: $5.44
  • Health plan: $144.00
  • Health plan admin fee: $5.44
Coverage costs and breakdown for new Winter Term

The full-year coverage costs and breakdown for the new Winter Term students (Jan. 1 – Aug. 31, 2023):

  • Dental plan: $103.00
  • Dental plan admin fee: $3.63
  • Health plan: $96.00
  • Health plan admin fee: $3.63
Console-Mental Health Resources

Access counselling, self-directed therapy, 24/7 crisis support, and other wellness resources on mobile or the web (includes EmpowerMe).

Virtual Health Care via the Dialogue Application

Virtual Health Care is available to students who are covered by the AMS Health Plan.  This online platform allows you to virtually connect with nurses and physicians via a mobile or web app from anywhere in Canada, free of charge. Wherever you are, health care is always just a tap away, and you never have to wait in line at a clinic.

Forms & Information

For all information regarding the Health and Dental Plan please visit studentcare.ca and search Queen’s University (AMS). A complete list of health practitioners covered by the plan can be found here.

Group Name: AMS Health & Dental Plan
Group Number:  Health, vision, and dental – 22275 (Sun Life Assurance Company of Canada, a member of the Sun Life group of companies)
Travel – 97180 (Blue Cross Life Insurance Company of Canada)

All of this information can be found on the sticker located on the back of a student card. 


Questions?

StudentCare is there to assist you. Give them a call at 613-776-1005, available Monday – Friday (9 am – 5 pm), if you would like more information, or consult their website at studentcare.ca. Live chat and web request forms are also available on the website.

AMS is there to assist you if you have not been able to get answers to your questions through StudentCare.

Email:

Change of Coverage

Once annually, you may OPT OUT or OPT IN (i.e. Self Enroll) to the AMS Health and Dental Plans, based on certain conditions.

The change of coverage period runs from September 1, 2022, to September 30, 2022, for students starting in September 2022 and from January 3, 2023, to January 31, 2023, for students starting in January 20223

Opt-out of Health and Dental Plan

You may opt-out of the AMS Health and Dental plans under the condition that you provide proof of having other equivalent plan coverage. 

Once your opt-out is processed, the fees listed on your SOLUS account will be adjusted.

Self Enroll in Health and Dental Plans – Eligible members only

Part-time on-campus AMS-affiliated undergraduate students, students who come to Queen’s on exchange and who pay their home university’s fee, and students on an internship with the Queen’s University Internship Program are not automatically covered by the AMS Health & Dental Plan. They are eligible to enroll themselves by completing an enrollment process and paying the applicable fee during the Change-of-Coverage Period.

To learn more about how to self-enroll, go to studentcare.ca and visit the Self Enrolment page.


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